ITIL® Foundation 2011 Edition

If you are an IT professional looking to get into IT service management using ITIL best practices, the IT Infrastructure Library (ITIL) Foundation Certification (2011 Edition) course is the first step in your preparation. The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.

Course objectives:

At the end of this course, students will be able to:

  • Describe the history and basic concepts of ITIL.
  • Describe Continual Service Improvement in the IT Service Lifecycle.
  • Describe Service Operation in the IT Service Lifecycle.
  • Describe the various functions of Service Operation Lifecycle in the IT Service Lifecycle.
  • Describe Service Transition in the IT Service Lifecycle.
  • Describe Service Design in the IT Service Lifecycle.
  • Describe Service Strategy in the IT Service Lifecycle.

Delivery Method:
Online LIVE - 3 days

Intended Audience:

IT professional looking to get into IT service management using ITIL best practices, the IT Infrastructure Library (ITIL) Foundation Certification (2011 Edition)

Class Information
Classes
ITIL® Foundation 2011 Edition
DATES
CLASS
START-END
PRICE
SEATS
 
12/4/2017
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

12/4/2017

9am-5pm

$2,195.00

10 Left

Register
12/27/2017
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

12/27/2017

9am-5pm

$2,195.00

10 Left

Register
1/3/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

1/3/2018

9am-5pm

$2,195.00

10 Left

Register
1/22/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

1/22/2018

9am-5pm

$2,195.00

10 Left

Register
2/12/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

2/12/2018

9am-5pm

$2,195.00

10 Left

Register
2/28/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

2/28/2018

9am-5pm

$2,195.00

10 Left

Register
3/12/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

3/12/2018

9am-5pm

$2,195.00

10 Left

Register
3/26/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

3/26/2018

9am-5pm

$2,195.00

10 Left

Register
4/4/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

4/4/2018

9am-5pm

$2,195.00

10 Left

Register
4/25/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

4/25/2018

9am-5pm

$2,195.00

10 Left

Register
5/2/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

5/2/2018

9am-5pm

$2,195.00

10 Left

Register
5/21/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

5/21/2018

9am-5pm

$2,195.00

10 Left

Register
6/4/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

6/4/2018

9am-5pm

$2,195.00

10 Left

Register
6/25/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

6/25/2018

9am-5pm

$2,195.00

10 Left

Register
7/11/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

7/11/2018

9am-5pm

$2,195.00

10 Left

Register
7/23/2018
ITIL® Foundation 2011 Edition
9am-5pm
$2,195.00
10 Left

7/23/2018

9am-5pm

$2,195.00

10 Left

Register
Details Prerequisites