Course Overview
In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. This course builds upon the foundational knowledge presented in the Microsoft® Office Outlook® 2019: Part 1 course and will help you customize a communication system well-suited to your work style.
Who Should Attend
This course is intended for people who have a basic understanding of Microsoft® Office Outlook® and want to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
Course Objectives
In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. You will: Insert objects in messages, and modify properties and global options. Organize, search, and manage messages. Protect your mailbox and manage its size. Use rules and Quick Steps to automate message management. Work with advanced calendar settings. Import and forward contacts. Manage activities by assigning tasks to others. Delegate access to and share Outlook items with others. Archive and back up Outlook items using data files.
Delivery Methods
Virtual Instructor Led Training