Course Content:
Introduction to Business Analysis:
Business analysis defined
The activities that comprise business analysis
IIBA/PMI and the goals of a professional association
IIBA’s BABOK® Guide and PMI’s Practice Guide in Business Analysis
The IIBA™ and the role of the Business Analyst:
Business analyst defined
BA role vs. PM role
Importance of communication/collaboration
The deliverables produced as part of business analysis
The BA career path
Strategy Analysis and Change:
The definition of Strategy Analysis
Components of Strategy Analysis
Identifying stakeholders and business needs
Understanding and Defining Solution Scope:
Defining Solution Scope
Project scope vs. product scope
Defining a problem statement
Techniques for defining scope
Understanding Requirements:
Define the term requirement
Understand requirement types
Present the requirements process
Requirements vs. specifications and business rules
Planning and Eliciting Requirements:
The Requirements Work Plan (RWP)
Components of the RWP
Identifying good questions for elicitation
Active listening
Categories and types of elicitation techniques
Analyzing and Documenting Requirements:
Understanding requirements analysis
The Business Requirements Document (BRD)
The BRD vs. the functional requirements specification
BRD components
The purpose of packaging requirements
Elicitation and Process Modeling:
Why models are created
Objectives of modeling
What is process management
Understanding process modeling
Modeling using BPMN
AS-IS vs. TO-BE modeling
BPMN subclasses
BPMN simple structure
Prototyping
Business Process Modeling case study
Verifying and Validating Requirements:
The difference between validation and verification
Characteristics of good requirements
Risks associated with requirements
Types of testing approaches
Creating a test plan
Requirements traceability matrix
Verified and validated requirements
Additional Resources