Course Outline
Strategic Planning:
Strategic Planning Tools
Interviews and Data Gathering
Competitive Benchmarking
Corporate Alignment
Business Performance Measures
Hoshin Kanri
Governance and Infrastructure:
Six Sigma Roles and Responsibilities including Process Owners and Champions
Steering committees, Resource allocation,
Training Models and Traps, Certification, Green Belt, Black Belt, and Champion Mentoring
Rewards and Recognition
Change Management:
Change Management Execution
Organizational Readiness Assessment
Branding and Marketing the Initiative, Creating a Burning Platform
Stakeholder Analysis, Influence Strategies, Communication
Organizational Change and Cultural Change Strategies
Process Management:
Process Leveling
Establishing Process Metrics /Key Process Indicators (KPI’s)
Cost of Poor Quality, Cost-Benefit Analysis, Return on Investment
Project Selection and Oversight:
Project Selection Criteria, Project Prioritization, and Project Scope
Project Mentoring, Team Facilitation, Group Dynamics,
Project Results, Project Replication and Project Intervention
Additional Improvement Methods:
DFSS, DMADV, LEAN concepts
Theory of Constraints
Process Re-Engineering and TQM
Master Black Belt Test